Order & Service Questions
For questions about your purchased package, deliverables, intake requirements, turnaround, or project status, contact Career Refined using the customer-support email listed on your Stripe receipt or payment confirmation.
Billing & Payment Questions
Include your name, the service purchased, purchase date, and the email address used at checkout. Please do not send full card numbers or other sensitive payment credentials.
Revisions
Revision requests are handled according to the package purchased and the original project scope. Major changes in target role, industry, or project direction may require a new scope or additional fee.
Cancellations & Rescheduling
For service cancellations, consultation changes, or rescheduling requests, contact Career Refined as soon as possible. Eligibility for refunds depends on whether customized work has begun and the applicable Refund Policy.
Response Time
Career Refined typically responds to customer-support inquiries within 1–2 business days. More complex billing or service matters may require additional review.
How can we help?
Send your question here and it will be delivered to Career Refined Support. Please allow 1–2 business days for a response.
Prefer email? Write directly to support@careerrefined.com.